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Get in touch

Talk to someone who does the work

No call centre, no ticket number, no chatbot. Ring and you get an engineer or someone sitting next to one — which means you can usually get an answer on the phone rather than waiting for a visit.
Phone
07490 623966
Email
info@Figofoodsupply.uk
Based in
Swiss Valley, Llanelli

Or write it down

Send us the details

Include the boiler make and model, any fault code and your postcode, and we can usually tell you what is likely wrong before we even set off.

Send us a message

Tell us what is going on. The more detail, the more useful our reply will be.

Quickest way for us to come back to you.

We only use these details to answer your enquiry. See our privacy policy.

Opening hours

Monday – Friday
08:00 – 18:00
Saturday
08:00 – 16:00
Sunday
Emergency call-outs only

Emergencies are answered outside these hours. If you have a leak or no heat, ring rather than emailing.

Where we are

85 Hilltop
Swiss Valley
Llanelli, Carmarthenshire
SA14 8DB
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This is our registered address and workshop, not a walk-in shop — please ring before calling in.

Do we come out to you?

Our patch

Based in Llanelli, working across three counties

Swiss Valley sits between the M4 and the A48, which is why Llanelli, Swansea and Carmarthen are all comfortably within reach on the same day.
Map of the area covered by Scarlet Heating & Plumbing across Carmarthenshire and Swansea

Gas emergency? Not us first.

If you can smell gas: turn it off at the meter, open the windows, leave the switches alone, get outside and ring the National Gas Emergency Service. Free, 24 hours. We will handle the repair afterwards.

0800 111 999

Water emergency

Turn the stopcock off first, then ring us. There is a full make-safe guide on our emergency plumbing page, including where to find your stopcock.